1. Introduction
Tea Factory is dedicated to safeguarding the privacy and security of our customers' personal and business data. The collection, use, and protection of personal and business data is explained in this Privacy Policy.
2. Information of a Personal and Business Nature That We Gather
We gather personal and business data from our customers, which includes their,
- Business name and address.
- Contact person's name, email address, and contact number
- Information about order history and purchases.
- Payment information (e.g., credit card details)
- IP address and browser type (for website analytics)
3. The Utilization of Personal and Commercial Information
We use personal and business information for the following purposes:
- To process order and fulfil orders
- To communicate with customers regarding orders, promotions, and other information relevant to the business
- To improve our website and services related to the business
- To adhere to legal and regulatory stipulations
4. The Measures We Employ to Safeguard Personal and Commercial Data
We take reasonable measures to protect personal and business information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encrypted secure socket layer (SSL) for monitoring online transactions with utmost confidentiality
- Fortified firewalls and sophisticated intrusion detection systems to guard against illicit access
- Stringent access controls and meticulous authentication procedures to guarantee that only authorized individuals may access personal and corporate information.
- Routine security assessments and penetration testing to discern and rectify vulnerabilities
5. Dissemination of Proprietary and Corporate Insights
We may share personal and business information with third-party service providers, such as: Payment processors
- Shipping and logistics providers
- Marketing and advertising agencies
- IT and security service providers
We will only share personal and business information with third-party service providers who have agreed to maintain the confidentiality and security of such information.
6. Customer Rights and Choices
Customers have the right to:
- Amend and rectify their personal particulars and business details.
- Withdraw from receiving promotional correspondences.
- Solicit the expungement of their personal and corporate information.
- Contest the processing of their personal and commercial data.
- Customers can exercise these rights by contacting us.
7. Amendments to This Privacy Policy
The right to alter or update this Privacy Policy is reserved by us. Changes will be effective immediately upon posting on our website.
8. Kindly Reach Out to Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Tea Factory
Contact address
PVR Foods and Beverages Enterprises
By using our website and services, customers acknowledge that they have read, understood, and agree to be ABIDE by this Privacy Policy.