Tea Factory - Lets have a cup of Tea

Delivery Policy

Delivery Regions: We extend our delivery services to locales within Tiruvallur.
Delivery Hours: Our customary delivery schedule spans from Sunday to Saturday, between the hours of 10 am to 11.30 am in the morning and 4 pm to 6 pm in the evening. Please be aware that timings may vary under certain conditions.
Delivery Methodologies: We utilize our own fleet of vehicles and personnel for the execution of deliveries.
Delivery Fees: Delivery charges are applicable as necessary during the standard billing process.
Minimum Purchase Obligation: A minimum order threshold of 500ml is required.
Order Submission Deadlines: Orders should be submitted at least a day in advance.
Delivery Monitoring: We furnish tracking information for all deliveries via our Mobile Application or QR delivery code.
Failed Delivery Attempts: Should we find ourselves unable to fulfil an order owing to exceptional circumstances, we shall duly convey such information in advance.
Damaged or Missing Items: Should an order be absent or should one receive a damaged product, we kindly invite you to reach out to us at your convenience.

Special Delivery Inquiries: We would be most grateful if any unique delivery instructions could be conveyed at the time of reservation.
Delivery to Diverse Locations: Should you require deliveries to various addresses, we kindly ask that you notify us in advance.

Delivery Limitations: We regret to inform that we do not serve remote areas devoid of personnel to acknowledge the order.
Delivery to Commercial Establishments: Our services are exclusively available to businesses, showrooms, offices, or events. Kindly note, deliveries to private residences are not accommodated.

By using our delivery services, customers acknowledge that they have read, understood, and agree to be bound by these delivery policies.